Welcome to thetrustshop.online (“we”, “us”, “our”, “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our Website, and describes your data protection rights.
This policy applies to all visitors and users of the Website. It also includes specific information for users located within the European Union (EU), including how to contact supervisory authorities and pursue additional redress options as required by the GDPR.

1. Information We Collect

We may collect and process the following personal information when you use our Website:

• Identity data: Name, username.

• Contact data: Email address, phone number.

• Service usage data: Pages visited, date and time of visit, device and browser information.

• Marketing & communications data: Newsletter subscriptions and preferences.

• Cookies and tracking technologies: For analytics and personalization.

We only collect data necessary to provide, improve, and personalize our services.

2. How We Collect Your Data

We collect your information when you:

• Fill out contact forms

• Subscribe to newsletters

• Browse our Website (via cookies and analytics)

• Interact with customer support

We may also receive certain data automatically through tracking technologies such as cookies and similar tools.

3. How We Use Personal Data

We use personal data for purposes including:

• Providing and maintaining the Website

• Responding to your requests and inquiries

• Sending updates, newsletters, or marketing (where you consent)

• Improving our Website and services

• Complying with legal obligations

We will not use your personal data for purposes beyond those listed here without first obtaining your consent where required.

4. Legal Basis for Processing (for EU Users)

If you are located in the European Union, we process your personal data based on one or more of the following legal bases under the GDPR:

• Your consent (for optional services like marketing)

• Performance of a contract (to provide our services)

• Compliance with legal obligations

• Our legitimate interests (e.g., analytics, improving service quality)

5. Data Sharing & Third Parties

We may share your personal data with:

• Service providers and partners (e.g., analytics, hosting)

• Law enforcement or regulators where required by law

• Third parties where you explicitly consent to such sharing

We ensure that any third parties with access to data meet applicable data protection standards.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver customized content. You may manage cookie preferences through your browser settings or consent banners on the Website.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Security

We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, disclosure, or alteration.

9. Your Privacy Rights (EU & Other Jurisdictions)

EU GDPR Rights

If you are an EU resident, you have the following rights under GDPR:

• Right of Access: You can request a copy of your personal data.

• Right to Rectification: You can correct inaccurate or incomplete data.

• Right to Erasure (“Right to be Forgotten”): You can request deletion of your data where applicable.

• Right to Restrict or Object to Processing: You may limit or object to how we use your data.

• Right to Data Portability: You can request your data in a portable format.

• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, contact us at:support@thetrustshop.online.

10. Additional Redress Options for EU Users

If you are in the EU and believe that we have processed your personal data in violation of applicable law, you may:

1. Contact us directly to resolve concerns at:
   Email: support@thetrustshop.online

2. Lodge a complaint with a Supervisory Authority (Data Protection Authority) in your EU country of residence.
   Each EU Member State has an independent supervisory authority where you can raise complaints regarding data protection breaches.

3. Seek judicial remedy if you believe your rights under the GDPR have been infringed as a result of our processing activities.

These options are available in addition to any other administrative or judicial remedies provided under applicable EU laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time by posting a new version on our Website. We will update the “Last Updated” date at the top of this policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact:

Email: support@thetrustshop.online